So what is emergency preparedness, anyway? And why should you have one in your business? There are many reasons to own this type of safety training and you will find that most of them center around business ethics. But just for today, let’s take a look at the emergency preparedness Merit Badge Worksheet.
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There are some basic reasons to own an emergency business planning manual for your business. You want people to go into your business with the best preparedness possible. In an earthquake or other disaster, you want to make sure that your employees are up to speed on emergency procedures. You also want to provide these employees with the knowledge of how to remain calm and professional while working under pressure. Being able to read and understand an emergency plan can help make this much easier for your business.
It’s not enough to have emergency preparedness; you need it to be credible. When people come into your work place or come into contact with your equipment and supplies, they must know that you are serious about your preparedness efforts. If your employees aren’t aware that you are taking this seriously, then they won’t be as likely to show up when they are called to work. Your customers may not get to the point where they realize that you aren’t fully prepared for a disaster, but if they don’t feel that you’re taking precautions then they won’t return – ever.
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This is where an emergency preparedness worksheet comes into play. An effective worksheet can help you assess the situation and provide you with a guide that shows you in black and white which supplies you need on hand, and which supplies you can do without. It should show you what to do in specific situations, such as what to do if water pipes are cut. It can help you identify areas that require extra maintenance, and list each item along with its function. Finally, it can help you see where you are falling short in terms of your preparedness for disasters, and how you can make improvements so that you can keep your customers and employees safe and secure at all times.
This worksheet should be created before your customers show up for their appointment and be kept in the office or work space on hand. In some cases, you might want to bring it with you when you go in to handle customers’ initial emergencies, and you could also create copies for distribution at the front desk, the receptionist, or cashier if they are needed. The key is to make sure that it is always available. Even if you have staff that handle emergency preparedness, there are going to be times when something unexpected occurs – and you can’t expect your employees to take the time to bring up your emergency preparedness badges to you for verification.
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There are a few steps you can take to ensure that you always have the information you need, even when you aren’t actively maintaining the worksheet. One is to keep it updated. Make a list of everything you need to know at any given moment – and make sure you have them. You don’t want to wait until it’s too late to put it together before you go on the scene. Make a habit of running through your list when you are first receiving customers, and continue to do so once you have an established rapport with the people you work with.
Another good practice is to ask your employees to sign the sheet after they arrive on the scene – and then ask them to fill it out as soon as they return home. This is important because it makes your emergency preparedness program visible to your employees – and it shows them that you’re serious about keeping everyone safe. You don’t need them to memorize everything – but having a single, concrete list that you can check off when they return home will make things much easier for them. Some people choose to keep the sheet at their desk, and refer to it while they are on the phone with customers – but that’s not always practical.
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If you can make your employees understand that a preparedness plan is one of their jobs, they’ll be much more likely to follow it. When people feel like their concerns are important, they’ll be much more willing to talk to you about what they need. Emergency preparedness starts with you, so make sure you show your employees how much you value their job by providing them with a worksheet listing all the details of their emergency preparedness plan. Emergency preparedness is much more than just letting your employees know you’ll be available if they need you – it’s also about making sure they get it.
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